E-Bike Battery Safety

Electric bikes (e-bikes) offer an innovative and efficient mode of transportation, but they also require specific care and handling, particularly when it comes to their batteries. Ensuring the safety and longevity of your e-bike's battery not only maximizes the utility of your ride but also safeguards against potential hazards. This article will guide you through essential best practices for e-bike battery safety. From proper charging techniques to storage tips, adhering to these guidelines will help you maintain your e-bike's battery in top condition while ensuring your safety and that of your surroundings.

  • Make sure you have the Owner’s Manual and any additional literature supplied with the e-bike.
  • We encourage adherence to the following guidelines to ensure maximum safety, utility, and life of your new e-bike and its battery power pack.
  • Only use the charger that was supplied with your e-bike. NEVER attempt to charge the battery pack with a different charger or power supply.
  • Do not open or otherwise tamper with your battery pack. There are no user serviceable parts inside the battery pack. Opening the pack will void the warranty and could cause a serious problem leading to a fire.
  • Charging the battery pack on the e-bike is preferred. However, if you charge the battery pack off the bike, place the pack on a non-flammable surface, like a concrete floor, away from flammable materials, before starting to charge it.
  • Charge the battery in an area with a working smoke detector.
  • NEVER CHARGE THE BATTERY UNATTENDED OR UNATTENDED OVERNIGHT.
  • Monitor the battery and charger. When the charger indicates that the battery is fully charged, unplug the charger from the wall outlet and disconnect it from the battery pack.
  • Do not leave the charger ON and connected to the battery pack indefinitely.
  • For extended periods of non-use, store your battery pack in a clean, dry environment away from flammable materials.
  • Store the battery pack at temperatures between 40℉ to 100℉ (4.5℃ to 38℃).
  • Battery packs are best stored at 60% capacity. Recharge the pack for 60 minutes every other month to prevent deep discharge.
  • If the battery is dropped or damaged, or immersed in water, DO NOT ATTEMPT TO CHARGE IT.
  • Store it in a safe place, preferably outdoors, until it can be taken to a shop to be inspected.
  • If the battery pack overheats, or if you notice an odor, smoke, or odd noises coming from the battery pack, and if it is safe to do so, move the pack away from flammable materials, preferably outdoors, and call 911.
  • When your battery pack reaches the end of its useful life and can no longer hold a sufficient charge, return it to your dealer for recycling.
  • Replace an end-of-life battery pack with a replacement pack provided by Wolff E-Bikes.
  • DO NOT ATTEMPT TO HAVE YOUR ORIGINAL PACK ‘REFURBISHED’.
  • DO NOT REPLACE YOUR BATTERY PACK WITH A PACK FROM A 3RD PARTY SUPPLIER