Why is it important to buy your e-bike from a reputable store?

Congratulations! You’re ready to take the plunge and join the ever-growing community of e-bike riders! Maybe it’s because you’re ready to go longer distances, or you want the ability to climb to greater heights than ever before, or you just want to have more fun speeding along the beach, trails, and streets.

Now that you’ve made the decision to buy your e-bike, you need to figure out where to buy your e-bike from. You really only have 2 options: buy a used bike from its previous owner, or shop at a reputable retailer.

At first glance, it may seem less costly to just buy a secondhand bike from someone who isn’t using it anymore, but if you’re only looking at the price you’ll pay upfront, you’re very likely missing out on a ton of hidden – and possibly unexpected – but completely avoidable costs. 

Buying from a reputable dealer guarantees quality and service!

Let’s start with the most obvious point. When you purchase something on the secondhand market, oftentimes you’ll find yourself meeting someone in a parking lot somewhere. They show up with the product – in this case, a used e-bike – and try to show you the best qualities of what they’re selling while avoiding any of the issues that have come up since they bought it. Has it been damaged and then repaired? Is there an issue with the brakes? Who knows?

Sometimes, it works out because maybe they bought it, never used it, and just decided to cut their losses by selling it for less than they paid for it. Most of the time, however, you’re getting something that’s been heavily used and may have unforeseen issues that you’ll end up having to pay for since they weren’t obvious in the 15-minute parking lot transaction. 

E-bike specialists walk you through the features and benefits of each bike while helping you figure out exactly which bike will best suit your needs.

Now, let’s contrast this with walking into a reputable e-bike dealer. You walk into the pristine store with a wide variety of e-bikes to suit every possible riding need. You’re greeted by a friendly and knowledgeable e-bike specialist who walks you through the features and benefits of each bike while helping you figure out exactly which bike will best suit your needs. You have as much time as needed to make your decision and purchase, and if not satisfied, you can even return the bike based on the store return policy – something not available to you in the parking lot transaction.

Doesn’t this sound like a much better, more premium experience? Well, it is, and it’s far from the only reason you should make your purchase from a reputable dealer.

How about the warranty?

With traditional bikes, there aren’t a whole lot of complicated moving parts, nor are there any real aspects that can cause issues – you get on and pedal away, but with e-bikes you have a literal motor with many components that, when under warranty, will be fixed for you by the reputable dealer where you made your purchase.

Can you say the same thing for the guy in the parking lot that sold you his used e-bike? Even if the used e-bike is still under warranty, will you know where to go if something goes wrong, and will the necessary documentation be available? Maybe, maybe not.

Buying from a reputable dealer ensures that you’ll leave with an e-bike that’s under warranty, along with the information needed to fix any issues should they arise.

Having a proper warranty is just smart, and buying from a reputable dealer ensures that you’ll leave with an e-bike that’s under warranty, along with the information needed to fix any issues should they arise.

How to choose the right bike, accessories, etc.

What about helping fit the right bike to your size? This is something that definitely is not an option when buying your e-bike secondhand. When you come into a trusted dealer to purchase your e-bike, you can rest assured that the seat will be adjusted to the proper height so that your feet touch the pedals at the optimal distance, creating the proper amount of force with each pedal stroke.

At a reputable dealer, you can also be fitted for the right helmet to help protect you while riding, and let’s not forget about other cycling accessories like clothing, water bottles – and mounts – and so many other helpful and handy accessories that help complete every ride you take so you can ride in ultimate comfort and style. 

After your purchase

We like to break the after-sales service into two categories: short-term and long-term. In the short term – typically the few days to weeks after you purchase your e-bike, you’ll possibly need help in adjusting the seat position – as already mentioned – and also the handlebar position. With skilled e-bike technicians on hand, reputable dealers can easily assist with this.

Reputable dealers are there to help you with the knowledge needed to maintain your purchase so that it really is the gift that keeps on giving – even if you did give the gift to yourself!

But what about maintaining your e-bike to get the most longevity out of it? Easy. Reputable dealers are there to help you with the knowledge needed to maintain your purchase so that it really is the gift that keeps on giving – even if you did give the gift to yourself!

Next, let’s look at the long-term aspect of after-sales service from a reputable dealer. Eventually, as with any mechanical product, you’ll need a tune-up. You’ll need to maintain the motor, the bike chain and brakes, and you’ll potentially need to swap out some parts.

So there you have it. When you choose to buy your e-bike from a reputable dealer instead of on the second hand market, you can rest assured that you’ve made the right choice. Reducing stress is one benefit of riding your e-bike in nature, and making the right purchase choice when buying your e-bike in the first place can give you a massive head start. Head in to your trusted dealer and experience it for yourself today!